TERMS OF AGREEMENT
The Client, by placing an order via online, email or phone, agrees that they accept the conditions of the rental agreement. Little Chickadee Events will provide the Client with an invoice as confirmation of their booking.
DEPOSIT AND BOOKING: A 50% deposit will be required at the time of booking in order to reserve your party date and theme, payable by Venmo, check or cash. The deposit will go towards the total rental cost of your party. If not received within 24 hours of your booking, your date and theme will be released. The remaining rental balance will be due 5 days prior to delivery, in addition to a completely refundable $75 damage deposit.
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The damage deposit will be held to cover any potential damage or additional cleaning. It will be returned in part/full dependent on a check of all equipment at collection.
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We must receive confirmation of the final number for your sleepover party and add-on choices no later than 7 days prior to the date of the party. If the Client chooses to downgrade the party after this time, the original booking price will still apply with no refund.
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All bookings are for a one overnight hire period.
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All prices are subject to change, however prices quoted at the time of booking will always be honored.
CANCELLATION: Cancellations can be made 21 days prior to the scheduled party date, with a full refund of the 50% deposit. The 50% deposit is non-refundable, but may be applied towards the cost of another party if a party must be cancelled within 21 days of the event.
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The Client is responsible for the security of the equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the Client at full replacement value.
Little Chickadee Events strictly provides entertainment. Please be aware that children need to be supervised.
DELIVERY AND SET UP: Delivery, assembly, styling, collection and general laundering are included in the hire cost unless stated otherwise.
Prices include delivery to areas in Bucks & Montgomery Counties. An additional travel charge will be added to deliveries outside of these areas.
Delivery times will be between 9 AM and 3 PM on the date of the party. A 2 hour window for arrival will be given the day prior to delivery. The Client is responsible for being present to accept delivery of the equipment. The Client is responsible for any loss or damage incurred if He/She arranges equipment to be delivered without being present or without an authorized agent present i.e. The Client is responsible for losses or damage resulting from equipment being delivered to an unattended premises or location as requested by the Client.
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The time required for complete set up is approximately 1-2 hours, but may take more or less time depending on the number of tents and add-ons ordered. We ask that no children or guests are in the party area during set up in order to avoid a time delay.
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*All floor areas must be clean from dirt, dust & furniture before setup begins.
* DO NOT allow pets near or on equipment.
COLLECTION: We will arrive the day after the party, at a previously agreed time, to breakdown and collect items.
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A walk-through will be performed with the Client prior to breakdown to confirm there are no damages or issues.
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DAMAGES: General cleaning of all items are included in the hire price.
The Client will be responsible for the cost of replacing any Little Chickadee Events equipment damaged due to mistreatment while at the Client’s premises. This includes breakages of tent frames/lights/breakfast trays, tears/holes in the tent fabric/pillows/linens/stuffies/air mattresses, or extra cleaning needed due to stains.
If any item is damaged or stained, charges will be deducted from the damage deposit in order to replace the item including staff time. If the cost of damages exceeds the amount of the damage deposit, an invoice will be sent to the Client.
Little Chickadee Events items exposed to cigarette smoke will incur an additional $100 cleaning fee.
It is the responsibility of the Client to take duty of care and always supervise children with the hire equipment.
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DAMAGE CHARGES:
The Client agrees to pay the following amounts per damaged item, should an item be damaged while on their premises:
Equipment, damage(s) and cost(s):
Broken or damaged tent frame, $30 per frame
Broken or damaged tent cover/fabric, $50 per teepee
Broken twinkle lights, $2 per set
Broken, damaged or tangled bunting, $15 per length used
Broken, damaged or graffitied breakfast tray, $30 per tray
Nail polish and/or irrevocable stains on any item of bed linen, $10-$35 per item, depending on item type
Damage to, or missing, mattress, $35 per mattress
Damage to, or missing, pillows or plushes, $20 per pillow/plush
Damage to, or missing, lamp, $15 per lamp
Cost of missing or damaged additional items will be discussed at pickup.